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GenX: Transform Customer Experience

GenX is an intelligent conversational AI platform that revolutionizes client interactions, automates complex digital workflows, delivers precise information retrieval, and executes business-critical actions—all through a seamless, intuitive interface.

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Transform your customer experience

No-code Flow Builder

Easily automate processes with decision trees and Agentic-AI technology.

Multi-Language Support

High-accuracy translations for global customer engagement.

Messaging Control

Define answer flows, reduce AI hallucinations, set tone of voice aligned with business goals.

Customer Sentiment Analysis

AI-driven insights for better CX and conversation flow optimization.

Supervised AI Training

Human-in-the-loop model enhancement for continuous improvement.

Real-Time Human Escalation

Seamless handoffs from chatbot to human agents without losing context for complex issues.

GenM: Private AI For Organizations

An enterprise-grade AI platform that maximizes AI potential while ensuring data privacy, security, governance and cost control.

Enterprise-grade AI capabilities

Secure Access

Role-based access control (RBAC) integrated with SSO & Active Directory, ensuring strict governance over AI usage.

AI Governance

Comprehensive control over data permissions, model access, and real-time monitoring of all AI interactions, with admin oversight and audit logs.

Team Collaboration

Private & public AI-powered workspaces for team collaboration and individual working, enhancing productivity.

Advanced FinOps Capabilities

Track and optimize AI usage costs, ensuring maximum ROI.

Proprietary Router Agent

Dynamically selects the best-performing LLMs for each query, improving accuracy and efficiency.

Persistent Contextual Interactions

Utilize Retrieval-Augmented Generation (RAG) for context-aware AI responses (per employee/team).

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